Information we share with others
Any personal information you provide to us on our web site when you register or update an account, shop online or request information (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure web server and our internal systems. The Happy Chef, Inc. shares information about our customers with some of our affiliated companies and trusted service providers that need access to your information to provide operational or other support services. The Happy Chef, Inc. requires these service providers to maintain your information in the strictest confidence. Also we will not sell, rent or share your e-mail address with others for them to send unsolicited email.
In addition, we may also share statistical, demographic
and other non-personally identifiable information with
Happy Chef business partners to help manage and optimize
our internet business and communications. We use the services
of a selected marketing company, with which Happy Chef
has a relationship, to help us measure the effectiveness
of our advertising and how visitors use our site. While
these do allow our marketing company to track your visits,
the data retrieved cannot be used for any reason without
If you are visiting happychefuniforms.com from a location outside of the United States, you will be connected to servers located within the United States. All happychefuniforms.com orders will be accepted and fully processed in and shipped from the United States. All information you provide will be securely maintained in our web server and internal systems located within the United States.
Personal information and your order history are only available once you provide the correct password you created. After providing your password, you can edit or delete your personal information at any time through the My Account page.
If you forget your password, you can request that it be e-mailed to your e-mail address. We will not give passwords out over the phone, nor will we e-mail them to a different e-mail address other than the one used to register.
When placing an order, give us your name, address, phone
number and e-mail address, along with credit card information.
This will create an account so you may place orders more
conveniently. We do not store any credit card information.
We need your name and address in order to mail you a catalog. We also require a phone or e-mail contact in case the address is wrong. To stop receiving catalogs, simply call 800-347-0288.
We need your e-mail address. It will never be sold to anyone and will be shared only with the company who sends our e-mail to help us understand your use of happychefuniforms.com.
In order to ship and track merchandise, your name and address are available to such companies like United Parcel Service. In no instances are these business affiliates allowed to use your personal information for any other purpose.
The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than The Happy Chef, Inc.
Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:
The "http" in the web address will be replaced by "https" Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window.
Only browsers that use the 128-bit Secure Socket Layer technology are able to order through The Happy Chef, Inc. web site.
While we implement these and other security measures on this site, please note that 100% security is not always possible.
Policy Changes and Questions
Toll-free: 800-347-0288 Fax: 800- 492-0303
The Happy Chef, Inc. Customer Relations
22 Park Place
Butler, NJ 07405
Customer service is available 9AM-6PM EST, Monday through Friday, at (800) 347-0288.
For calls outside the United States, dial +1-973-492-2525. Or, if you want to send a message online, use our contact form at any time.
Copyright ©2004-2013 The Happy Chef, Inc. All rights reserved.
Happy Chef, CookCool, Chefs Sharp, #Smart, and their respective logos are registered trademarks of The Happy Chef, Inc. and cannot be reproduced for commercial use without expressed permission.